1. Information We Collect
1.1 Information You Provide
When you use our POSIP POS System, we may collect the following information:
- Account Information: Name, email address, phone number, and business details when you create an account
- Business Data: Product information, inventory data, sales records, and customer information
- Payment Information: Payment method details (processed securely through third-party payment processors)
- Support Communications: Information you provide when contacting our support team
1.2 Automatically Collected Information
We automatically collect certain information when you use our app:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: How you interact with our app, features used, and performance data
- Location Data: General location information (with your consent) for location-based features
- Log Data: IP address, browser type, access times, and pages viewed
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To deliver and maintain our POS system functionality
- Process Transactions: To handle payments and manage your business transactions
- Improve Services: To analyze usage patterns and enhance app performance
- Customer Support: To respond to your inquiries and provide technical assistance
- Security: To protect against fraud and ensure app security
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send you updates about new features and services (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing and financial services
- Cloud storage and data hosting
- Analytics and performance monitoring
- Customer support services
3.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal requests from government authorities
- Court orders or legal proceedings
- Protection of our rights, property, or safety
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls limit who can access your information
- Regular Audits: We conduct regular security assessments and updates
- Employee Training: Our team receives regular security training
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
6.1 Access and Control
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
6.2 Communication Preferences
- Opt out of marketing communications
- Control push notifications through your device settings
- Manage email preferences in your account settings
6.3 Location Services
You can control location permissions through your device settings. Some features may require location access to function properly.
7. Children's Privacy
Our POSIP POS System is designed for business use and is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Third-Party Services
Our app may contain links to third-party services or integrate with third-party applications. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use.
9.1 Google Play Services
Our app is distributed through Google Play Store and may use Google Play Services. Google's privacy policy applies to their services: https://policies.google.com/privacy
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in our app
- Sending you an email notification
- Displaying a notice in the app
Your continued use of our app after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
11.1 Data Protection Officer
For EU residents, you may contact our Data Protection Officer at: dpo@posip.com
12. Legal Basis for Processing (EU Users)
For users in the European Union, we process your personal information based on the following legal grounds:
- Contract: To provide our services under our terms of service
- Legitimate Interest: To improve our services and ensure security
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws and regulations
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided above.